Business processes are dependant and ordered activities that result in predictable and repeatable outcomes. Consisting of an organization’s operating procedures, institutional working knowledge, and information resources, business processes are designed to satisfy defined business objectives in an efficient and timely manner. In an efficient environment, the functional components of a process can be readily identified, adapted, and deployed to address ever-changing corporate requirements—a capability termed as business agility. By definition, business agility is an organization’s systemic ability to fluidly marshal and reconfigure resources in response to business requirements and opportunities. Business Process Management (BPM) tools are designed to provide for such agility by facilitating the creation and execution of highly transparent and modular process-oriented workflows that meet the operational performance standards IT organizations demand.
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